About Irawo Oye-Bamgbose

IT Business Analyst | Business & Technology Alignment Specialist in Digital Transformation, Enterprise SaaS, Requirements Engineering & Process Excellence.

14 Years of Driving Alignment Across Strategy, Process & Tech

I am an experienced IT professional with 14 years of experience across business analysis, technology delivery, and operational transformation, bridging the gap between business strategy, processes, and technology solutions.

My experience spans business analysis, digital transformation, enterprise SaaS implementation, requirements engineering, process optimisation, solution evaluation, stakeholder engagement, technology-enabled change, Application Support and IT Support.

I work across the full business analysis lifecycle — from understanding business problems and eliciting requirements through to process modelling, solution assessment, vendor selection, implementation support, testing, UAT and continuous improvement.

Core Value Proposition:

I help organisations deliver successful digital transformation by translating complex business challenges into clear requirements, streamlined processes, and technology solutions that drive efficiency, strengthen governance, and create measurable business value.

Irawo Oye-Bamgbose - Senior IT Business Analyst Specialist

My Business Analysis Approach

I use a structured, outcome-focused approach to business analysis.

DISCOVER

Understand the business problem, strategic objectives, stakeholders and current operating environment.

ANALYSE

Investigate existing processes, systems, data, pain points, dependencies and opportunities.

DEFINE

Translate findings into clear business, functional and non-functional requirements.

DESIGN

Work collaboratively with business and technology teams to evaluate potential solutions and define the future state.

VALIDATE

Validate requirements and proposed solutions through workshops, demonstrations, prototypes, POCs and UAT.

DELIVER

Support implementation, testing, adoption, change management and transition into business operations.

IMPROVE

Measure outcomes, identify opportunities and continuously optimise the solution and underlying processes.

Professional Expertise & Capabilities

A comprehensive domain breakdown of technical, analytical, and delivery competencies.

Business Analysis

Requirements Elicitation Stakeholder Analysis & Management Requirements Engineering Functional & Non-Functional Specs Business Case Development Gap Analysis & Process Analysis Requirements Traceability User Stories & Acceptance Criteria UAT Planning & Execution

Digital Transformation

Transformation Strategy Business Process Digitisation Enterprise SaaS Implementation Technology-Enabled Change Process Standardisation Operating Model Improvement Process Automation Solution Roadmap Development

Process Excellence

As-Is / To-Be Process Modelling Process Optimisation Workflow Analysis Process Re-Engineering Bottleneck Identification Automation Opportunities Controls & Governance Continuous Improvement

Technology & Solutions

Microsoft 365 & Azure Power Platform & Power Apps SharePoint Online & Teams Microsoft Copilot & AI Azure DevOps & Entra ID Active Directory & Exchange Enterprise SaaS & ERP (SAP) CLM & Procurement Platforms ESG Technology & Workflow BPM Generative AI Integration

Delivery & Change Management

Vendor Evaluation & RFP/RFI POC Management Solution Demonstrations UAT Planning & Execution Change Impact Assessment Training & User Adoption Implementation Support Benefits Realisation Application & IT Support

Professional Experience & Background

A history of continuous progression and proven business impact.

IT Business Analyst

NEXTENERGY GROUP / NEXTENERGY SERVICES LTD
London, United Kingdom
May 2022 – Present
  • Partner with business, technology, legal, compliance, and operational teams to translate business challenges into structured technology requirements and solutions.
  • Lead requirements discovery through workshops, process reviews, user journeys, and solution discussions.
  • Develop business artefacts including requirements documents, process maps, user stories, acceptance criteria, and RFPs.
  • Support enterprise SaaS evaluations by analysing business capabilities, integration requirements, security considerations, vendor responses, and implementation approaches.
  • Coordinate vendor demonstrations, scoring activities, clarification sessions, and stakeholder feedback for technology decisions.
  • Collaborate with technical teams assessing system impacts, data requirements, workflows, and enterprise integrations.
  • Support Agile delivery through backlog refinement, requirement validation, progress tracking, and stakeholder communications.
  • Improve operational processes by identifying automation opportunities, reducing manual tasks, and enabling digital adoption.

Selected Transformation Projects

Contract Lifecycle Management (CLM) Platform
  • Supported CLM platform selection by managing requirements gathering, vendor engagement, RFP activities, and solution assessments.
  • Analysed contract management processes to define requirements for repositories, metadata capture, workflows, reporting, obligations, and AI-enabled capabilities.
  • Created vendor demonstration scenarios covering contract creation, approval workflows, redlining, reporting dashboards, and contract intelligence features.
  • Worked with Legal and business stakeholders to define implementation priorities, contract migration requirements, templates, governance models, and training needs.
Compliance Technology Platform
  • Supported evaluation of compliance platforms to replace manual processes with automated, auditable digital workflows.
  • Gathered requirements across declarations, conflicts, gifts, attestations, certifications, and compliance processes.
  • Assessed integration requirements involving HR systems, identity platforms, reporting tools, and expense applications.
  • Coordinated technical, security, commercial, and operational reviews between vendors and internal stakeholders.
Compliance Workflow & Process Automation
  • Supported automation of compliance onboarding processes using Power Apps, SharePoint, Power Automate, and workflow solutions.
  • Investigated user access issues, training completion queries, workflow exceptions, and data inconsistencies.
  • Contributed to improvements in digital forms, permissions, reporting structures, and compliance tracking processes.
Procurement Technology Evaluation
  • Supported procurement platform assessment activities through requirements analysis, vendor demonstrations, and implementation discussions.
  • Managed stakeholder feedback, vendor communications, clarification tracking, and evaluation documentation.

Business Partner – Legal, Risk & Compliance

Acts as a strategic liaison between business stakeholders and Legal, Risk & Compliance functions embedding regulatory, risk, governance and legal considerations into business operations and transformation initiatives.

  • Support governance activities, board requirements, and corporate obligations
  • Ensure contractual and legal commitments are understood and fulfilled.
  • Build strong relationships across Legal, Risk & Compliance
  • Drive digital transformation initiatives that reduce manual effort and improve controls.
  • Support implementation of compliance and legal technology solutions
  • Facilitate workshops and requirements gathering sessions.

IT Business Analyst

NEC GROUP
London, United Kingdom
May 2022 – Present
  • Analysed business and technology requirements identifying improvements across enterprise IT transformation initiatives.
  • Evaluated technology solutions, documented business needs, and recommended options aligned with operational objectives.
  • Created system documentation including process flows, technical requirements, user guides, reports, and solutions.
  • Collaborated with IT operations, security, development teams, and users delivering effective technology solutions.
  • Supported application lifecycle management ensuring systems aligned with governance, security, and compliance standards.
  • Assisted Agile teams coordinating requirements, tracking activities, and supporting successful project implementations.
  • Provided application support for business-critical systems, resolving incidents and improving user experience.
  • Delivered user training and adoption support to improve engagement with new technologies and processes.

IT Business Analyst & Project Lead – eBusiness Programme

ARDOVA PLC (Formerly Forte Oil Plc)
May 2018 – Mar 2021
  • Delivered business analysis support for technology projects aligning objectives with digital solutions.
  • Managed requirements throughout project lifecycles from discovery through implementation and user acceptance.
  • Led analysis for fuel card enhancements ensuring solutions met operational and customer requirements.
  • Developed AS-IS and TO-BE process models, UML diagrams, use cases, and workflow documentation.
  • Facilitated stakeholder workshops, solution demonstrations, testing sessions, and training activities.
  • Partnered with technical teams to validate solutions against business requirements and user expectations.
  • Identified process inefficiencies and recommended improvements to enhance operational performance.
  • Produced executive reports, project documentation, and recommendations supporting technology decisions.

IT Business Analyst / PMO Analyst

FORTE OIL PLC
Jan 2015 – Apr 2018
  • Supported delivery of enterprise projects by managing requirements, priorities, timelines, and stakeholder communications.
  • Developed project roadmaps and tracked delivery progress against business objectives and agreed outcomes.
  • Facilitated business and technical workshops to identify requirements, solution options, and process improvements.
  • Managed functional and non-functional requirements through documentation, validation, prioritisation, and stakeholder approval.
  • Created user stories, process models, and acceptance criteria supporting application development initiatives.
  • Supported Agile ceremonies including sprint planning, backlog refinement, daily stand-ups, and sprint reviews.
  • Managed Jira workflows and project tracking activities to improve delivery visibility.
  • Maintained RAID logs, project reports, and governance documentation supporting PMO activities.

IT Business Support Analyst

FORTE OIL PLC
Nov 2012 – Dec 2014
  • Analysed user requirements and translated business needs into technical solutions with development teams.
  • Managed user acceptance testing activities including test planning, execution, defect tracking, and validation.
  • Supported Jira administration by configuring workflows, fields, screens, and project requirements.
  • Managed risks, issues, assumptions, and dependencies through structured RAID reporting processes.
  • Led Exchange Server 2013 migration activities, coordinating technical teams, timelines, dependencies, and user adoption.
  • Managed technical resources supporting infrastructure upgrades, system migration, storage, and connectivity requirements.
  • Supported disaster recovery improvements through solution analysis, planning, and implementation activities.
  • Developed business process models, UML diagrams, and technical documentation supporting system enhancements.
  • Supported SAP installation and configuration activities across business environments.

Business Analyst / IT Applications Support

FORTE OIL PLC
Nov 2011 – Oct 2012
  • Conducted business analysis activities by gathering requirements and mapping needs to application capabilities.
  • Supported system analysis, process mapping, and workflow improvements using Microsoft Visio.
  • Managed stakeholder engagement activities to define current processes and future-state solutions.
  • Produced performance reports and recommendations to improve system effectiveness and operational efficiency.
  • Supported application troubleshooting, user access management, and technical issue resolution.
  • Assisted with Microsoft Outlook configuration, SAP deployment activities, and enterprise application support.
  • Coordinated with vendors and internal teams to resolve system issues and improve service delivery.
3D Target Illustration - Strategic Business & Technology Goals

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