IT Business Analyst
- Partner with business, technology, legal, compliance, and operational teams to translate business challenges into structured technology requirements and solutions.
- Lead requirements discovery through workshops, process reviews, user journeys, and solution discussions.
- Develop business artefacts including requirements documents, process maps, user stories, acceptance criteria, and RFPs.
- Support enterprise SaaS evaluations by analysing business capabilities, integration requirements, security considerations, vendor responses, and implementation approaches.
- Coordinate vendor demonstrations, scoring activities, clarification sessions, and stakeholder feedback for technology decisions.
- Collaborate with technical teams assessing system impacts, data requirements, workflows, and enterprise integrations.
- Support Agile delivery through backlog refinement, requirement validation, progress tracking, and stakeholder communications.
- Improve operational processes by identifying automation opportunities, reducing manual tasks, and enabling digital adoption.
Selected Transformation Projects
Contract Lifecycle Management (CLM) Platform
- Supported CLM platform selection by managing requirements gathering, vendor engagement, RFP activities, and solution assessments.
- Analysed contract management processes to define requirements for repositories, metadata capture, workflows, reporting, obligations, and AI-enabled capabilities.
- Created vendor demonstration scenarios covering contract creation, approval workflows, redlining, reporting dashboards, and contract intelligence features.
- Worked with Legal and business stakeholders to define implementation priorities, contract migration requirements, templates, governance models, and training needs.
Compliance Technology Platform
- Supported evaluation of compliance platforms to replace manual processes with automated, auditable digital workflows.
- Gathered requirements across declarations, conflicts, gifts, attestations, certifications, and compliance processes.
- Assessed integration requirements involving HR systems, identity platforms, reporting tools, and expense applications.
- Coordinated technical, security, commercial, and operational reviews between vendors and internal stakeholders.
Compliance Workflow & Process Automation
- Supported automation of compliance onboarding processes using Power Apps, SharePoint, Power Automate, and workflow solutions.
- Investigated user access issues, training completion queries, workflow exceptions, and data inconsistencies.
- Contributed to improvements in digital forms, permissions, reporting structures, and compliance tracking processes.
Procurement Technology Evaluation
- Supported procurement platform assessment activities through requirements analysis, vendor demonstrations, and implementation discussions.
- Managed stakeholder feedback, vendor communications, clarification tracking, and evaluation documentation.
Business Partner – Legal, Risk & Compliance
Acts as a strategic liaison between business stakeholders and Legal, Risk & Compliance functions embedding regulatory, risk, governance and legal considerations into business operations and transformation initiatives.
- Support governance activities, board requirements, and corporate obligations
- Ensure contractual and legal commitments are understood and fulfilled.
- Build strong relationships across Legal, Risk & Compliance
- Drive digital transformation initiatives that reduce manual effort and improve controls.
- Support implementation of compliance and legal technology solutions
- Facilitate workshops and requirements gathering sessions.